Standard delivery within Australia is FREE for orders over $50, or $5 if your order is less than $50 For your convenience we also offer an EXPRESS delivery service (for Australian orders) for a flat rate of $10 If you require same day delivery and you're based in Sydney, please contact our customer service to arrange it.
RELIABLE delivery - We use Australia Post for all deliveries in Australia. If you are not at home when the delivery comes, you will get notification letter and you can then pick up your package at your nearest Post Office. Occasionally we will use a courier service for deliveries to the Sydney CBD.
FAST delivery - We aim to dispatch all orders within 48 hours from our Sydney warehouse. As soon as we have shipped your order, you will receive a shipping confirmation email.
Order TRACKING - As soon as we have shipped your order, you will receive a shipping confirmation email, where you will find the tracking number to track your order. For any questions on delivery times, please contact our customer service.
International orders We use Australia Post for all International deliveries, the shipping costs are calculated on our website based on the destination.
Out of Stock - We’re committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you immediately to arrange an agreeable alternative item, a backorder or a full refund.
Have Questions? We're here for you!
Call us at 1300 72 30 35 from Australia or +61 (0)2 8078 4499 from the rest of the world (M-F 9am - 6pm AEST)
Chat with us (look for the chat Icon at the bottom of the page)
Email us from the Contact Us page.