At Leathershop.com.au we want you to have a flawless and fun experience on our site. For this reason we have created an EASY and hassle free process from the moment you browse our products, through the order process and on to after-sale customer service.
Our EASY payments
We offer a number of payment methods so you can choose the most suitable for you:
- - Credit Cards and Debit Cards (Visa, Mastercard and American Express)
- - Paypal
- - Bank Transfer Simply select "payment by bank transfer" at the checkout and follow the instructions you receive by email. Alternatively, give us a call for assistance on 1300 723 035
- - Money Order or Bank Cheque Simply select "payment by cheque" at the checkout and follow the instructions you receive by email. Alternatively give us a call for assistance on 1300 723 035
Our EASY and FREE shipping
Free registered delivery for orders over $50 ($5 if your order is less than $50)
Express delivery service for a flat rate of $10
We use Australia Post for all deliveries in Australia. If you are not at home when the delivery comes, you will get notification letter and you can then pick up your package at your nearest Post Office. Occasionally we will use a courier service for deliveries to the Sydney CBD.
We aim to dispatch 96% of all orders the same day the order is received. As soon as we have shipped your order, you will receive a shipping confirmation email.
Order TRACKING - As soon as we have shipped your order, you will receive a shipping confirmation email, where you will find the tracking number to track your order. For any questions on delivery times, please contact our customer service.
We use Australia Post for all International deliveries, the shipping costs are calculated on our website based on the destination.
Our EASY returns and exchanges
You can easily return or exchange your purchases from www.leathershop.com.au, for any reason, within 30 days from purchase. All items must be returned in brand new condition, with swing tags attached and original packaging intact.
Returns are only $9.95 per prepaid return label used and we just deduct it from your refund (for Australian addresses only).
Exchanges are also easy, place a new order for the item you wish to have and then return the original to us for a refund.
Please Note: SALE items do not qualify for return or exchange.
Have Questions? We're here for you!
Call us at 1300 72 30 35 from Australia or +61 (0)2 8078 4499 from the rest of the world (M-F 9am - 6pm AEST) Chat with us (look for the chat Icon at the bottom of the page) Email us from the Contact Us page.